What would cause my return to be denied?Updated 3 months ago
- Items that do not meet the criteria outlined in our return policy. For example, final sale items are not eligible for return.
- Items returned with obvious use, animal hair, dander, deodorant, or similar product stains.
- Items returned without appropriate packaging to keep them safe in transit back to us.
Need to initiate a return? Just go to our Return/Exchange Page.